At JL Creation, we are committed to protecting your privacy and the security of your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect:
- Your name, email address, shipping and billing address
- Payment information (securely processed via third-party gateways)
- Order history and communication records
- Device/browser information, IP address, and on-site activity
2. How We Use Your Information
We use your data to:
- Process and ship orders
- Communicate with you regarding purchases or inquiries
- Improve your browsing experience
- Send marketing emails (only if you opt in)
- Prevent fraud and maintain site security
3. Sharing Your Information
We do not sell or rent your personal data. Information may be shared with:
- Secure payment processors (e.g. Stripe, PayPal)
- Shipping & logistics partners
- Email marketing providers (if opted in)
- Analytics & website tools
All third parties are contractually bound to safeguard your data.
4. Data Security
We use SSL encryption and other protective measures. Payment information is never stored on our servers.
5. Your Rights
You may:
- Access, correct, or delete your personal information
- Unsubscribe from marketing emails anytime
- Request a copy of your data
To make a request, contact us at [your email address].
6. Cookies
We use cookies to analyze traffic and personalize your experience. You can manage cookies in your browser settings.
7. Updates
This policy may change periodically. The most recent version is always available on this page.
Terms & Conditions
By accessing or using JL Creation, you agree to the following terms and conditions.
1. General
We reserve the right to update or change these terms at any time. Continued use of the site means you accept the latest version.
2. Product Descriptions
We strive for accuracy, but due to the handmade nature of our pieces, slight variations may occur. Colors may appear differently depending on your screen.
We may modify or discontinue products at any time without notice.
3. Orders & Payment
- Prices are shown in [your preferred currency, e.g. USD]
- Full payment is required at checkout.
- We accept [list of accepted payment methods]
- We reserve the right to cancel suspicious or erroneous orders.
4. Shipping
- We ship worldwide via trusted carriers.
- Estimated delivery times are for reference only.
- Customers are responsible for accurate shipping details.
- We are not liable for delays, customs fees, or lost parcels post-dispatch.
5. Returns
See our Return Policy above for full details.
6. Intellectual Property
All images, content, and designs are the property of JL Creation and may not be copied or used without written consent.
7. Limitation of Liability
We are not liable for indirect or incidental damages related to product use or website access. Our maximum liability is limited to the order amount.
8. Governing Law
These terms are governed by the laws of [your country or region of business registration].
9. Contact
For questions or concerns, please email us at: [your email address]